2.0.2 Veilig te installeren
Textline offers a comprehensive platform that enables businesses to deliver innovative and personalized customer support and sales services. Unlike traditional methods that rely on short codes, Textline allows your entire team to engage with customers via SMS, eliminating the need for customers to download any additional applications. With an impressive open rate of 98%, text messages yield a 7x higher response rate compared to phone calls or emails, enhancing customer engagement significantly.
- The Textline iOS application acts as a companion tool to the Textline web service, offering a range of convenient features for users on-the-go.
- Features include synchronization between the iPhone app and textline.com for seamless mobile and desktop usage, provision for multiple phone numbers to cater to different departments, and the ability to engage in team messaging with accounts for multiple agents.
- Assignments allow for the allocation of conversations to specific team members, while Whispers enable inline notes within customer conversations.
- Additional functionalities such as shortcuts for storing templates, the address book feature for notes on loyal customers, and notifications for alerts on new messages contribute to improving response time and overall customer satisfaction.
- Auto responses can be set up for automated greetings or messages during offline hours, enabling businesses to maintain continuous communication.
- Users can switch availability status between 'Available' and 'Away', schedule messages for later delivery, incorporate Facebook Messenger as an additional department, send Net Promoter Score surveys via SMS, and leverage integrations with platforms like Zendesk, Slack, and Zapier.
Overzicht
Textline is Freeware software in de categorie Zakelijk ontwikkeld door Textline, Inc.
De nieuwste versie van Textline is 2.0.2, uitgegeven op 25-04-2024. Het werd aanvankelijk toegevoegd aan onze database op 25-04-2024.
Textline draait op de volgende operating systems: iOS.
Gebruikers van Textline gaven het een beoordeling van 3 op 5 sterren.
Aanverwant
Aircall
Aircall is a trusted phone solution used by over 13,000 companies. With its easy-to-use cloud-based platform, Aircall offers features designed to enhance conversations.Avochato
Promote dialogue between your customers and your business using Avochato for iOS. Tired of giving out your personal number to customers? Upon signing up, users are provided with a unique Avochato phone number.EZ Texting Messaging App
Experience the power of EZ Texting and revolutionize your business communication with our iPhone and iPad mobile app. With the EZ Texting mobile app, you can now carry your two-way text conversations with you wherever you go.Heymarket Texting for Teams
Business text messaging offers a convenient solution for team communication. With shared phone numbers and inboxes, your team can efficiently track messages with contacts, making it ideal for customer support, sales, operations, and …Keap
Your Keap CRM, available on the go! Our mobile app for Keap enables users to add or access customer information, tasks, and notes from anywhere, ensuring excellent customer service and preparedness.Mobile Text Alerts | SMS & MMS
Mobile Text Alerts offers a comprehensive text message service tailored for businesses and organizations aiming to enhance sales and connect with audiences effortlessly.Recente beoordelingen
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